Privacy policy
Cycle Race Privacy Policy
www.cyclerace.co.uk (the Site) is owned and operated by Axzante Gate Limited trading as Cycle Race and is the data controller and can be contacted at:
20-22 Wenlock Road
London
N1 7GU
United Kingdom
Purpose
The purpose of this privacy policy (this Privacy Policy) is to inform users of our Site of the following:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the GDPR). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data
Protection Act 2018
Consent
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
[i] your Internet Protocol (IP) address
[ii] web browser type and version
[iii] operating system and platform and other technology on the devices you use to access our website
[iv] automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".
[v] a list of URLs starting with a referring site, your activity on this Site, and the site you exit to
[vi] Google Analytics, which analyses technical and usage data from your use of our Site.
[vii] information about how you use this Site, our products and services
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
This data may be collected using the following methods:
(i) Your first name and last name.
(ii) Your delivery address, billing address, email address and telephone numbers.
(iii) Partial payment card details
(iv) Details about payments from you and other products and services you purchase from or through us
(v) Your communications preferences, including your preference around receiving marketing from us and/or our third parties.
This data may be collected using the following methods:
(i) data is given to us by you;
(ii) and data is collected automatically
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
1. in order to provide you with the best possible service and experience when using our Site.
2. internal record keeping;
3. improvement of our products/services;
4. transmission by email of marketing materials that may be of interest to you;
5. contact for market research purposes which may be done using email, telephone, fax or mail.
Such information may be used to customise or update the Site; in each case, in accordance with this Privacy Policy.
The data we collect when the user performs certain functions may be used for the following purposes:
1. to manage and process orders from you for the purchase or goods or services
2. to deliver orders you place with us
3. if you choose to return a product, in order to process a refund of a product
4. to comply with a legal or regulatory obligation
5. with your consent, such as sending marketing communication to you. You have the right to opt-out of receiving such communications at any time by contacting us.
6. Where it is necessary for our legitimate interests
Who We Share Personal Data With:
Employees, agents and/or professional advisers
We may disclose user data to our employees, agents and/or professional advisers who reasonably needs access to user data on a need to know basis and/or to achieve the purposes set out in this Privacy Policy, and
relevant authorities - if required by law, to share or disclose your data in order to comply with any legal obligation, in each case, in accordance with this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
We will use technical and organisational measures to safeguard your Data, for example:
a. if, access to your account is controlled by a password and a user-name that is unique to you.
b. we store your data on secure servers.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably
practical.
Your Rights as a User
Under the GDPR, you have the following rights:
1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.
Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our data protection officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact:
20-22 Wenlock Road
London
N1 7GU
United Kingdom
Do Not Track Notice
Do Not Track (DNT) is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the users browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may
decrease the quality of your user experience.
We use the following types of cookies on our Site:
1. Third-Party Cookies
Third-party cookies are created by a website other than ours. Before the Site places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies.
By giving your consent to the placing of Cookies, you are enabling Cycle Race to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies, however certain features of the Site may not function fully or as intended.
This Website may place the following Cookies:
Analytical/Performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
Links to other websites
This Site may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting
Contact Information:
If you have any questions, concerns or complaints, you can contact our data protection officer:
[email protected]
20-22 Wenlock Road
London
N1 7GU
United Kingdom